Terms of Service
Terms for using this website.
Last updated May 27, 2026
Overview
These Terms of Service apply to your use of luxurycustomjeweler.com and the consultation forms operated for Luxury Custom Jeweler by Andrew Gonzalez. By using the website or submitting a form, you agree to these terms.
This website is designed for lead generation and consultation requests. It is not an online store, and no jewelry, diamond, or service is sold directly through this website.
Consultation requests
When you submit a consultation request, you agree that Andrew may call, text, or email you using the contact information you provide. Message and data rates may apply for calls or texts. You can ask us not to contact you again.
Submitting a form does not create a confirmed appointment, purchase agreement, production order, warranty, appraisal, or pricing commitment. Any custom jewelry project details, approvals, deposits, pricing, production timing, service limitations, resizing, warranty, or refund terms should be confirmed separately in writing before work begins.
Website content
Website images, style pages, guides, and design directions are for general information and inspiration. They are not inventory, finished client galleries, price quotes, guarantees, or promises that a specific diamond, setting, timeline, or production path is available.
Natural diamonds and laboratory-grown diamonds are discussed as distinct options. Any final diamond selection should be reviewed with its actual details, origin, proportions, quality information, and setting fit.
Inspiration photos and uploads
If you upload or send an inspiration photo, sketch, or reference image, you confirm that you have the right to share it with us. You grant Luxury Custom Jeweler permission to use that material only for understanding your inquiry, discussing options, and helping with the custom design process.
Please do not upload unlawful, confidential, or sensitive material. We do not promise that an inspiration design can or should be copied exactly. The goal is to understand the direction and create something appropriate for the person wearing it.
No guarantees from website use
We work to keep website content accurate and useful, but we do not guarantee that the website will always be available, error-free, current, or complete. Timelines, options, design paths, and availability can change based on the diamond, setting, approvals, production method, and project complexity.
Some projects may be possible in as little as 14 days when the diamond, setting, approvals, and production path allow it. More involved custom or CAD work can take longer and should be planned early.
Intellectual property
The website design, copy, images, graphics, and page structure are owned by or licensed to Luxury Custom Jeweler unless otherwise stated. You may view the website for personal, non-commercial use, but you may not copy, republish, scrape, or reuse website content for a competing business without written permission.
Third-party services and links
The website may use third-party services for hosting, email delivery, analytics, advertising, spam protection, or similar operations. It may also link to third-party websites. We are not responsible for third-party content, policies, or practices.
Limitation of liability
To the fullest extent allowed by law, Luxury Custom Jeweler and Andrew Gonzalez will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the website or reliance on general website content.
Governing law and contact
These terms are governed by the laws of California, without regard to conflict-of-law principles. Questions can be sent to info@luxurycustomjeweler.com or through the contact page.