A photo
Anything she’s saved or pointed at, even if something about it is wrong.
Private consultation
Send Andrew a photo of the ring style you like.
Text Andrew a PhotoSend a photo to (619) 279-7738Call Andrew directlyCall (619) 279-7738Email Andrewandrew@luxurycustomjeweler.com
Text is the easiest first step. Share the photo, shape, timeline, budget range, and whether you prefer natural, lab-grown, or want to compare both. If it makes sense to talk through the options, a free call takes about 15 minutes.
Your message goes to Andrew’s phone, not a call center. He replies personally, and the first real step is a consultation call rather than a visit. Once he has sourced stones for your ring, you meet in person at the Jewelers Exchange with the diamonds and their reports on the desk together. Andrew has done business in San Diego’s jewelry world his whole life, and people know him by name.
Or follow along
Starting the conversation
Send three things. The rest is Andrew’s job.
What to send
Your number
The one you’d be comfortable with, not the stretch number.
The date
Whether there is one, and whether the proposal is a surprise.
What happens next
Andrew replies himself
Usually with a question or two about how she uses her hands.
A short call if it helps
About fifteen minutes, no pressure and no obligation.
A written plan
The price and the timeline, before any deposit.
Curious about the whole road from photo to finished ring? Here’s how it works, step by step.
In their words
“Andrew reset my grandmother’s diamond into something Lauren actually wears every day. He handled it like it was his own family’s stone, and he returned the old setting in a little pouch, which meant the world to my mom.”
Before you reach out
What is the fastest way to reach Andrew?
Text. The message goes to Andrew's phone, not a call center, and he replies personally. Send a photo of a ring you like and the number you have in mind, and the first reply is a real assessment rather than a booking link.
Do I need an appointment to get an answer?
No. Most projects start over text or a short call, about 15 minutes, with no pressure and no obligation. You only come in when there are stones worth seeing side by side.
Where do you meet clients in San Diego?
By private appointment in San Diego, scheduled around you. There is no showroom, which is exactly why the budget goes into the diamond and the workmanship instead of rent.
Can you help if I am not in San Diego?
Yes. San Diego is home and most clients are local, but rings get built for people all over the country. You get photos and video of every diamond candidate with its report and an honest read on each one.
What happens after I send the first message?
Andrew asks a few questions, tells you plainly what your number buys, and puts a written plan and price in front of you before any deposit. Most rings finish in about 14 to 30 days once the stone is chosen.
Already worked with Andrew?
He’d rather hear how it went from you than guess. Nothing gets published without your permission.
Text Andrew
Send the photo. Get a straight answer.
A screenshot, a shape, or a rough idea is enough. Andrew will tell you what your number buys, which path the ring should take, and how long it will take, before anything is made.
- GIA Applied Jewelry Professional
- Trained to judge a diamond by eye, not just by its report.
- 30+ years in jewelry
- Buying and selling diamonds and gold wholesale every week.
- Most rings in 14 to 30 days
- CAD builds can run longer. You know which yours is up front.
- The price in writing first
- A written plan and a real number before any deposit.